Monthly Archives: November 2015

Do this, not that: How to Win Sales with body language

There’s a little-known fact that 93 percent of communication is non-verbal.  What you’re selling aside, winning sales is really about the confidence you convey. If your potential clients trust what you’re saying, they’ll be more likely to buy-in to your recommendations. If they don’t trust you, even the best recommendations will fall on deaf ears. Use this body language guide to convey confidence and win more sales when interacting with potential clients.

DO strike a power pose

This is the superhero’s iconic pose because it has actually been shown to power you up. Research shows that a power pose not only makes others perceive you as confident and powerful, but it actually makes you feel that way because it raises your testosterone levels, while decreasing cortisol levels (your stress hormone).



DON’T cross your arms or legs

When you cross your arms, you signal defensiveness and distance yourself from whoever you are speaking with. When you cross your legs, you signal that you are resistant and unreceptive. Keep your arms and legs uncrossed in an appropriate way and others will find you more welcoming.



DO make eye contact

Making eye contact enhances your connection with the receiver of your gaze and shows respect, confidence and trust. When you’re speaking to a group of people, make sure you rotate your eye contact with each person and everyone will be more interested in what you have to say.



DON’T stare

Sometimes, trying to maintain eye contact can make people uncomfortable if it’s overly intense. To avoid this, use the facial triangle. By rotating your gaze between the two eyes and the mouth, you’ll avoid making people uncomfortable.


DO smile and laugh when appropriate

Smiling is a great tool in gaining trust and acceptance from others. It shows you’re a positive person and can make others feel more positive about what you’re saying. A great way to bond with someone is to laugh with them as well. However, the key to this is reading your audience and knowing when it’s appropriate to make a joke.



DON’T rub your palms, face or neck

Rubbing your palms, face or neck is the universal sign for anxiety and stress. If you show that you lack confidence in yourself, others will lose their confidence in you as well.



DO maintain good posture

Slouched shoulders show you are unconfident. Sit or stand up straight to add a couple of inches to your height and be taken more seriously.


DON’T give a weak handshake

A weak handshake conveys you’re a weak person, and no one wants to partner with a weak person in business.


DO steeple your hands

Hand-steepling shows you can be trusted. However, don’t lower your steeple mid-conversation because it can show a sudden loss in confidence.


Remember this guide the next time you’re meeting with a client and notice how their perception of you changes. Your sales may just skyrocket as a result!

Advice for Getting the most out of a Business Trip

Advice For Getting The Most Out Of A Business Trip

During the many travels of SAGE, we’ve picked up a few handy travel hacks.  Since Expo East is just around the corner and we’re so excited to see you there (with a smiling face), we’ve decided to make your trip a smidge easier by sharing our tips for being a savvy business traveler!

Pack like the pros

Getting the most of any trip begins with packing the most effectively (not to be confused with packing themost).  A hack I learned to help me fit the most into my bag when traveling, which is especially useful with some airlines’ astronomical baggage fees, is to roll my clothes.  Not only does rolling your clothes help you fit more in your bag, I’ve also found it reduces wrinkling.

If your clothes do wrinkle (because no hack is fail proof), skip the pricey laundry service at the hotel and steam your clothes in the bathroom by hanging them while you shower.  Also, if you travel often, it helps immensely to have a ready-to-go toiletry bag always stocked with TSA-approved liquids.  This way, you just need to roll up your clothes, throw your toiletry bag in your suitcase, and you’re off in a jiffy.

Be on before you jet off

Have you ever been the one at airport check-in rummaging through your briefcase for your boarding pass?  If you have a smartphone, there’s a much easier solution.

  • If you have an iPhone, you can store your boarding pass in the Passbook app.  When it comes time to leave for your flight, your boarding pass will be readily available on your lock screen to scan at the airport.
  • When traveling with a group, it’s especially helpful to send everyone a PDF of the trip itinerary with where everyone is supposed to be and when, where everyone is staying, and their phone numbers.  iPhone users can save this document to the iBooks app included on their device so that they may easily access it at any time, even if they don’t have cell coverage.
  • All smartphone users can also download the app TripIt, which will store all of your travel documents, including boarding passes, hotel confirmations, and more, and will compile your itinerary for you.

Tired of waiting in long lines, taking out your laptop, and removing your shoes to get through airport security?  Sign up for TSA pre-check and for $85 you can skip this lengthy, laborious process for five years.  However, it does take a few weeks to validate and receive your documents, so make sure you’re ahead of the game.

Network in the clouds (no, not that cloud)

Getting the most out of a business trip means getting more than what you came for.  One in five business travelers say they’ve done business with someone they met in flight.  With over one million people traveling on business daily, you’re bound to be sitting by someone in the industry (or someone who knows someone in the industry).  So don’t be afraid to strike up a conversation with your neighbor, you’ll be surprised by what you might learn.  However, this also means you should be careful about what you say and how you act.  You don’t want to be bad mouthing a competitor to later find out they were listening a few rows back.

Tip for managers

Traveling with employees gives you the unique opportunity to chat and receive feedback on your role as a manager in an informal environment.  Not to mention, one in four business travelers say they get their best ideas when traveling, so take this time to hear what ideas others may have.  Everyone has something to contribute, and people are more honest and open when they don’t feel like they’ll be asked to go clean out their desk for a wrong answer.

Returning home

If you’re on a late flight, go ahead and rest up after your trip.  This is one opportunity you’ll be able to do so without the incessant ding of another email landing in your inbox.  If you’re on a day flight, don’t feel guilty splurging on the in-flight Wi-Fi, if you can.  This is a great opportunity to follow up on any meetings you had during your trip and catch up on emails and other work.  You’ll be glad you got some tasks out of the way so that you’re not overwhelmed when you return to the office.

For more tips to make your life easier, attend the free SAGE education sessions and schedule a one-on-one training while in Atlantic City for Expo East!  Click here for more information.


Why Not Have a little fun at work?

Why Not Have A Little Fun At Work?

We all know about companies like Google and Facebook that have nap rooms, cafeterias with sushi, and doggy daycare for their employees. Well, obviously that sounds amazing, but not all offices can incorporate that type of culture due to size or budget. That doesn’t mean you can’t create a really fun environment to help your employees thrive, you just have to be a little creative! Here are some ideas that we’ve implemented here at SAGE to help you get the ball rolling!

Play A Few Games: We have an events committee that volunteers their time every other month to come up with a company wide game that everyone can participate in. This doesn’t require a lot of time or money and it’s great for team building, so this is positive every way you look at it! For example, we have had Taboo tournaments, our own variations of Wheel of Fortune and Minute To Win It and we even give out prizes to the winners! The prizes can be anything from a $10 Starbucks gift card to fun and quirky promotional products.

photo 2


Have A Snack:  Everyone loves food, right? We occasionally hire a food truck or bring in Tiff’s Treats (fresh and warm cookies delivered!) or gourmet popcorn and it’s a huge hit! Also, potlucks and pie or chili cook off contests are a fantastic and inexpensive way to get people involved and provide food for your whole company.

Jen and Brittany

Spread The Spirit: We love holidays around here, especially if involves dressing up! Holidays like: St. Patricks Day, the Fourth of July, Halloween and a tacky holiday sweater day are always the most popular. Plus, our office is located in Texas so football season basically counts as a holiday and we wear our favorite team jerseys on big game days!

The Wizard of Oz


Community Service: We also have a community service committee that seeks out and organizes opportunities for us to spend a few hours every couple of months volunteering. We also regularly incorporate food drives and silent auctions to benefit different charitable organizations in our community.

Community Service

Employee Appreciation:  We have two of these events a year. One is held in the summer on a weekend and is typically family oriented where employees can invite their significant others and children to participate. We usually go bowling or play volleyball or mini-golf. It doesn’t have to be expensive to be a great time for everyone involved!

Employee Appreciation

Our other appreciation event happens toward the end of the year to recognize individual employees for their contributions to the company. Our president and CEO speak about the state of the company and personally present peer & management voted awards to the winners. In addition, we recognize those that have tenure with the company and they receive little tokens of appreciation for their time spent with SAGE. On that day, we have a catered lunch for everyone to enjoy, a slideshow of all of the year’s hilarious photos from around the office or on the road and that evening we have our annual holiday party where everyone can relax and get to know each other better outside of the office.

Never underestimate the value of spending a little quality time with your employees, after all, we spend more waking hours in the week with our colleagues than we do our own families. Getting to know people on a more personal level fosters a healthy and pleasant working environment where employees learn to work better together, build trust and just have a little fun once in a while!


30 Quotes That Will motivate you to Succeed

30 Quotes That Will Motivate You To Succeed

We all want to succeed in business and in life, but sometimes we could use an extra boost of motivation. Some of the most successful people we have ever known have failed many times before succeeding. So read on and let their words inspire you!

“Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it’s amazing what they can accomplish.” —Sam Walton

“Efficiency is doing the thing right. Effectiveness is doing the right thing.” —Peter Drucker

“What you do has far greater impact than what you say.” —Steven Covey

“The key to successful leadership today is influence, not authority.” —Ken Blanchard

“Successful people do what unsuccessful people are not willing to do. Don’t wish it were easier, wish you were better.” —Jim Rohn

“Things work out best for those who make the best of how things work out.” —John Wooden

“Try not to become a person of success, but rather try to become a person of value.” —Albert Einstein

“I have not failed. I’ve just found 10,000 ways that won’t work.” —Thomas A. Edison

“Don’t be afraid to give up the good to go for the great.” —John D. Rockefeller

“If you can’t explain it simply, you don’t understand it well enough.” —Albert Einstein

“Life is not about finding yourself. Life is about creating yourself.” —Lolly Daskal

“Innovation distinguishes between a leader and a follower.” —Steve Jobs

“There are two types of people who will tell you that you cannot make a difference in this world: those who are afraid to try and those who are afraid you will succeed.” —Ray Goforth

“I find that the harder I work, the more luck I seem to have.” —Thomas Jefferson

“If you want to achieve excellence, you can get there today. As of this second, quit doing less-than-excellent work.” —Thomas J. Watson

“All progress takes place outside the comfort zone.” —Michael John Bobak

“People often say that motivation doesn’t last. Well, neither does bathing, that’s why we recommend it daily.” –Zig Ziglar

“The only place where success comes before work is in the dictionary.” —Vidal Sassoon

“The first step toward success is taken when you refuse to be a captive of the environment in which you first find yourself.” —Mark Caine

“If you don’t design your own life plan, chances are you’ll fall into someone else’s plan. And guess what they have planned for you? Not much.” —Jim Rohn

“Success does not consist in never making mistakes but in never making the same one a second time.” —George Bernard Shaw

“Don’t let the fear of losing be greater than the excitement of winning.” —Robert Kiyosaki

“I don’t want to get to the end of my life and find that I lived just the length of it. I want to have lived the width of it as well.” —Diane Ackerman

“You must expect great things of yourself before you can do them.” —Michael Jordan

“People rarely succeed unless they have fun in what they are doing.” —Dale Carnegie

“You’ve got to get up every morning with determination if you’re going to go to bed with satisfaction.” —George Lorimer

“To be successful, you must accept all challenges that come your way. You can’t just accept the ones you like.” —Mike Gafka

“Success is … knowing your purpose in life, growing to reach your maximum potential, and sowing seeds that benefit others.” —John C. Maxwell

“To accomplish great things, we must not only act, but also dream, not only plan, but also believe.” —Anatole France

“Don’t let what you cannot do interfere with what you can do.” —John R. Wooden

What words do you live by? We’d love to learn your favorite quote in the comments below!